Frequently Asked Questions

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept cash, check, Visa, Mastercard, Discover, and American Express.

DO YOU SELL PARTS?

We are strictly a service company. The only parts we sell are those installed by our technicians.

HOW LONG DOES THE AVERAGE REPAIR TAKE?

Most repairs are completed in less than an hour, but some complex repairs may require additional time.

HOW MUCH DO YOU CHARGE PER HOUR?

We do not charge by the hour, instead we use flat-rate pricing. This way, you'll know exactly how much repairs will cost ahead of time and you don't pay based on the speed of the technician, but on the work completed.

HOW MUCH WILL MY REPAIR COST?

Most repairs are completed for less $250. Some repairs, such as replacement of tubs, baskets, transmissions, or sealed system components may cost significantly more. The best way to determine the cost of your repair is to schedule a service appointment. Once our technician arrives, they will determine exactly what is needed and provide you with an exact price.

CAN YOU BILL ME?

We can bill businesses and non-profit organizations upon completion and approval of a credit application.

WHERE ARE YOU LOCATED?

We have Appliance Service Techncians stationed throughout lower Michigan. Our corporate office is located in Hartland, MI.

WHAT QUALIFICATIONS DO YOUR TECHNICIANS HAVE?

Our technicians are insured, EPA certified, background checked, drug tested, and factory trained.

CAN I BRING MY APPLIANCE TO ONE OF YOUR LOCATIONS FOR REPAIR?

At this time, we provide on-site service only.

WILL THE TECHNICIAN HAVE THE PARTS NEEDED TO REPAIR MY APPLIANCE?

We stock a large inventory of appliance parts, allowing us to complete most repairs during the first trip to your home. If you believe you know which part(s) will be needed, please let us know when you schedule service.

We Repair

Washing machines, dryers, refrigerators, freezers, ice makers, dishwashers, cooktops, ovens, ranges, microwaves, compactors, disposals, wine coolers, keg coolers, beverage centers, and water softeners.

We Service

Amana, Bosch, Dacor, Electrolux, Estate, Frigidaire, GE, Gibson, Hotpoint, Jenn-Air, Kenmore, Kitchen-Aid, Magic-Chef, Marvel, Miele, Maytag, Northland, Speedqueen, Sub-Zero, Tappan, Thermador, U-Line, Viking, Whirlpool, Wolf, and more.